What is the Returm Policy period acceptable?
Return/replacement request can be placed within 7 days of receiving the product.
How do I return an item purchased on Sarivaa?
Email us at firstname.lastname@example.org with the order number and the reason of return.
I have placed Return/Replacement request. What happens now?
You will get pickup request. Your order will be cancelled or replaced based on request within 15 days.
I've still not received the refund in my bank account.
If you have received the confirmation for return then your payment is on the way.
I placed the replacement request. But I want to retain it now.
Email us at email@example.com with the order number.
When do we dispatch the orders?
We dispatch all our orders before 2 PM IST between Monday-Friday excluding bank holidays.